Responding to constituent and media FOIA requests in an efficient and timely way is a constant challenge for government agencies, including public universities and hospitals. Manually processing paper requests and creating response correspondence is time consuming and can cause frustration when responses are delayed or incomplete.
Process and content management solutions simplify the collection of FOIA requests by streamlining the management of response documents and communications. With Eccentex FOIA solution, constituent intakes, acknowledgement letters, invoices, executive reviews and responses are available the moment they are needed, from any location. Government agencies of all sizes will benefit from the FOIA software seamless integration, which allows users to realize powerful document management functionality from within familiar host environments.
- AppBase Features
- Our robust system is extremely flexible and can be tailored to your specific needs. Configurable for nearly every clinical environment, our system is aligned to meet the demands of a broad and diverse network of healthcare providers, ranging from large hospitals and long-term care facilities, to mental health centers and family practices. With our certified EHR system, you’ll spend more time focusing on patients and less time worrying about your back office needs.Streamline the collection of FOIA requests regardless of how they are received (phone call, fax, letter, email or e-form)
- Route FOIA request to the dedicated FOIA worker or processor, with notifications to Executive Officers as needed
- Quickly create automated, cost-effective customized correspondence using document composition technology
- Put critical information to work inside structured and unstructured processes with powerful enterprise search technology
- Ensure integrity of confidential information to comply with industry-standard security mandates