Solution takes a unique incident-based approach to claims management, which results in a more natural data flow than other systems and allows the software to not only be outstanding at handling claims, but also gears the system for a strong approach to risk management and risk mitigation. Identify root causes of losses, run sophisticated analysis reports, and leverage the data in your enterprise risk management strategy.
Solution designed to handle all types of incidents across many industries. The system is highly customizable and supports tracking claims in many different lines: automobile, workers' compensation, general liability, product liability, security incidents, ordinance violations, thefts, and more!
With Eccentex you can
• Capture incidents
• Capture complete detail, including: date, time, description, weather/environment conditions, and police information
• Unlimited number of parties per incident
• Unlimited number of property / assets per incident
• Attachment/document management
• Coded, date/time-stamped activity log (diary)
• Customizable, incident-specific "characteristics" allow capture of a virtually unlimited set of data points with free-form entry or user-defined pick list of options
• Vehicle-specific data points captured: make, model, year, VIN, vehicle action, travel lane, passengers, trailers, etc.
• Complete at-a-glance history for any employee, person or entity to see history of involvement
